simesim

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your european trip

Can not be used: Switzerland, Turkey

Activate my sim

Activate your sim at least 3 days before your trip

We recommend activating your SIM at least 3 days before your trip. This way you will avoid problems, ensure reliable data service and enjoy the best internet during your adventure without having to worry about procedures or inconveniences at your destination. Activating your card is very simple and consists of only 3 steps:

STEP 1. Check SIM compatibility

If your phone do not detect the sim please contact us to send you anotherone.

STEP 2. Activation form

We have to activate your sim for the days you have planed your trip.

    1. Please enter the full ICCID (Reading the instruction to find ICCID).
    2. ICCID must be entered in all. Otherwise, the SIM card will not be matched.

    Tip: Date of arrival at your travel destination.

    Tip: Please enter your order number in the format: xxx-xxxxxxx-xxxxxxx

    Tip: We will send a Confirmation email to you within 24 hours. Please make sure your email is correct.

    Tip: Please upload the photo of your passport, we need to check your identity.

    STEP 3. APN Configuration (in your destination)

    Once you land at your destination the APN may configure automatically, but if this do not happen you may configure the APN manually. Setting the APN (Access Point Name) on your mobile is essential for you to be able to access data services and browse the Internet. The exact settings may vary by operating system, country and mobile service provider, but generally follow these steps:

    Android

    1. Go to Settings «Wireless & networks > Mobile networks > Access point name
    2. At the top, where three dots appear, search for New APN and enter your operator’s details (if you don’t have them, continue reading the post to locate your company’s details).
    3. Hit Save before exiting the menu and you’re ready to browse!

    iPhone

    1. Go to Settings > Options > Mobile data network
    2. You will have to complete the information that is requested to configure the APN (if you do not have them, you may find them in this post)

    IMPORTANT INFO! In some cases, it may be necessary to restart your phone for the changes to take effect. After the reboot, make sure mobile data is turned on (in network settings or notification bar) to start using your new APN settings.

    Congratulations on completing the activation of your SIM card!

    You will receive a confirmation email that your activation has been successful.
    Bon voyage and here’s to the greatness that awaits you on your incredible journey! ????✨